Pacy
Corrections policy
How to report a mistake on Pacy, and how corrections to scores and articles are published.
Pacy gets things wrong sometimes. When it does, we fix it quickly and say that we fixed it. A reader who saw the wrong score or the wrong claim should be able to find out that it changed, and why. Nothing is quietly edited away.
Every report is read
A person reads every correction request, whatever time it arrives.
Fixed once confirmed
A factual error is corrected as soon as it is confirmed against our data or a named source.
Marked, not hidden
A corrected score or article says it was corrected. The wrong version does not just disappear.
Never deleted to hide it
We do not remove an article to make a complaint go away, or edit a claim out without saying so.
How a correction works
- You tell us. Write to [email protected] with the link to the page, what it says, and what you believe is correct.
- We check it. We compare the claim with our match records and the sources the page relied on. We do not change a fact just because we were asked to.
- We correct it. If it is wrong, the fix goes live as soon as it is confirmed, whatever the time of day.
- We mark it. The page records that it was corrected and when, so the change is visible to anyone who saw the original.
- We learn from it. If the error came from a data source, we look at that source. One that keeps getting things wrong is removed.
How corrections are shown
- A score correction is marked on the match itself. The card carries a note saying the score was corrected and when, so a reader who saw the wrong figure learns that it changed rather than quietly seeing a different number.
- A correction to an article is added to the article, dated, and says what was wrong. The original wording is described, not silently replaced.
- A clarification, where nothing was factually wrong but the wording misled, is handled the same way.
What is not quietly changed
Pacy does not delete an article to resolve a complaint about it, and does not edit a published claim out of existence without saying so. A page that has been corrected says that it has been.
What is not a correction
A prediction that did not come true is not an error. It was an estimate, and it is graded against the result like every other prediction. A correction is for something we reported as fact that turned out to be wrong.
Missing or wrong credits
If an article does not credit the outlet that first reported a fact, or credits the wrong one, that is a correction too. It is fixed and noted in the same way. See the sourcing policy.
Where this fits
Corrections are part of the editorial standards every result and article is held to. For anything else, use the contact page.